/ SHIPPING INFORMATION
Orders typically ship via USPS Priority mail within 48 hours after they are placed if received by 5 p.m. ET, Monday - Friday. We now offer USPS Ground Advantage and UPS Ground Saver as a shipping option also. The Pop Shop does not ship on weekends. We are not responsible for lost mail, inaccurate delivery addresses or spoilage if you are not home to receive your order in a timely manner.
Once your order has arrived, please inspect your package and make sure the contents of the package are intact and not damaged. If your purchase is damaged, please contact us immediately via email (thebestpopshop@yahoo.com) with an adequate amount of pictures of the damaged box and items.
USPS Ground/UPS Ground Saver delivery times varies based on the destination, however most packages are delivered within 2-5 business days. Because we use USPS/UPS for delivery, orders may sometimes be affected by weather or labor conditions beyond our control, therefore, we cannot guarantee delivery dates.
We offer Free Standard shipping for orders over $50*. Please note we may choose a different carrier for free shipping other than USPS.
*We cannot currently offer free shipping to the US Territory due to the cost of shipping items. We hope to change this in the future.
/ PICK UP SERVICE
We currently offer pickup at the following location:
Pick-up location: 6295 W. 56th St, Indianapolis, IN 46254 (Eagle Creek Commons, near Boathouse Grill)
Pick-up time: M-F 1:00- 4:00 p.m. Sat. 10:00- 11:00 a.m.
Orders can be placed for pick up by selecting “Pickup” on the My cart page. Orders are typically completed and ready for pick up within 24-48 hours from the time the order is placed. For Saturday pick ups, you will need to place your order by 5:00 p.m. Friday. Customers will receive a confirmation email when your gourmet popcorn is complete and ready for pick up.
Customers may list their desired pick up date and time in the, “Add a note section”, located on the My cart page. The requested date and time must fall within our Pick Up hours. We try to accommodate all pick up date/time requests, but not all are guaranteed.