Question 1

POPCORN SERVING SIZES

Accepted Answer

Small Bags: Approx 6 cups of gourmet popcorn
Large Bags: Approx 11.5 cups of gourmet popcorn

Question 2

HOW DO I PLACE AN ORDER?

Accepted Answer

There are 2 ways to place an order:

1.  For local pickup, during checkout select  Local Pickup instead of shipping. Orders are typically completed and ready for pick up within 24-48 hours from the time the order is placed.

For Wednesday Pickups at the SoBro Farmers Market, please add a note in the note section stating your pickup is for the Farmers Market. Orders need to be placed by 12:00 p.m. the prior Monday, no exceptions.

2. For shipping, please select the SHIPPING page under SHOP and choose your popcorn, then during checkout select shipping.
*For Saturday pick ups, you will need to place your order by 5:00 p.m. Friday. All others can be picked up the following business day.

If you are needing an order of a large size for an event etc. please reach out to us via email or phone to discuss pricing and scheduling. We will need at least 7 days notice prior to the event, as we are a small company making popcorn in small batches. Thank you!

If you still have questions, text us! @ 317-647-5575

Question 3

PICK UP ORDERS

Accepted Answer

Orders can be placed for pick up by selecting “Pick-up” on the My cart page. Orders are typically completed and ready for pick up within 24-48 hours from the time the order is placed. Customers will receive a confirmation email when your gourmet popcorn is complete and ready for pick up.

For Saturday Pick-ups at the Farmers Markets, orders need to be placed by 12:00 p.m. the prior Thursday, no exceptions.

Customers may list their desired pick up date and time in the, “Add a note section”, located on the My cart page. The requested date and time must fall within our Pick-up hours. We try to accommodate all pick up date/time requests, but not all are guaranteed.

Pick-up time: M-F 1:00- 4:00 p.m.

Pick-up time for Markets: 
Saturday (Pike Farmers Market) 9:00-11:30 a.m.
Saturday (Garfield Park Farmers Market) 9:30-12:00 p.m.

If you still have questions, call/text us! @ 317-647-5575

Question 4

Need a Return or Exchange?

Accepted Answer

Your order: fresh, made-to-order daily. Perishable items: Final Sale. No Returns. No Exchanges. Damaged on delivery? Send photos for review. Email thebestpopshop@yahoo.com. Response within 48 hours.

Question 5

ALLERGY INFORMATION

Accepted Answer

Please be aware that our popcorn is created in a shared surface facility that processes: Peanut, Tree Nuts, Milk, Soy, Egg, and Wheat.

Question 6

WHOLESALE INQUIRES

Accepted Answer

We are not currently offering wholesale options at this time.

Frequently asked questions